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Ineligibility for Refunds

Refunds will not be granted in the following situations:

  • Change of Mind: If the customer simply changes their mind about the service.

  • Service Already Rendered: If the service has already been fully or partially rendered.

  • Forgetting to Cancel: The customer is responsible for their own subscription, if they forget to cancel it they won’t be eligible for a refund. 

  • Not Providing Evidence: If the customer has an issue with the service, and they don’t have any evidence to support the claim. 

All refunds remain subject to the company’s subjection. 

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Refund Process

To request a refund, customers must follow these steps:

  1. Contact Customer Support: Contact our customer support team using the email below to initiate the refund process.

  2. Provide Proof of Purchase: Customers must provide proof of purchase, such as an invoice number or receipt.

  3. Provide Evidence of Service not Functioning as Advertized: Customers must provide evidence of the faulty service via screenshots or recordings with explanation of how to recreate the issue. 

  4. Refund Approval: The company will review the refund request and determine whether it is approved. The customer will be notified via email if the refund is approved.

  5. Refund Issuance: If approved, the refund will be issued to the original payment method within 10 business days.

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Refund Timeframe

Refunds will typically be processed within 10 business days following approval. The timeframe may vary depending on the payment method and other factors.

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Contact Information

For any questions or concerns regarding this article, please contact our customer support team at:

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