
Do you need help with
The support manager of an organization informed the Salesforce Administrator of the organization's team expansion. She will have 15 different support teams supporting different product ranges. How can the Salesforce Administrator reduce the overhead of identifying and routing cases to different teams based on the product they support? Choose 1 answer.A. Use Matching Rules to automate how the cases are being routedB. Use Email-to-Case functionality to automate case routingC. Use a Case Assignment rule and queues to automate case routingD. Use Case Assignment rules to automate case routing
Then try StudyFetch, the AI-powered platform that can answer your questions and teach you more about it!


How StudyFetch Helps You Master This Topic
AI-Powered Explanations
Get in-depth, personalized explanations on this topic and related concepts, tailored to your learning style.
Practice Tests
Take adaptive quizzes that focus on your weak areas and help reinforce your understanding of the subject.
Interactive Flashcards
Review key concepts and terms with AI-generated flashcards, optimizing your retention and recall.
Educational Games
Engage with fun, interactive games that reinforce your learning and make studying more enjoyable.
Start mastering this topic and many others with StudyFetch's comprehensive learning tools.